Support

Stuck on something? Write to us. A person answers.

Email us

Questions, bugs, billing. Send it all to [email protected]. Write from your account email, and add the invoice number if it is about one invoice.

When you hear back

We reply within one business day. Usually sooner.

Chat

The chat bubble in the corner lands in the same inbox. Handy when you want to send a screenshot.

AI assistant connection

Connected Billstride to Claude, ChatGPT or another MCP client? The connection reaches your own account and nothing else. Setup is in the MCP guide.

To disconnect, open Settings → Connected apps and hit Disconnect. That cuts the connection on our side at once. If you connected with an API key, revoke it under Settings → API Keys. You can also remove Billstride in your assistant's connector or app settings.

Your data

What we do with your data is in the privacy policy. The agreement itself is in the terms. Privacy requests go to [email protected].